Incidents reported on status page for Wilson James Fulcrum Support https://status.wj-fulcrum.co.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/a3cd6c95328637db56c0527892977946.png https://status.wj-fulcrum.co.uk/ en https://status.wj-fulcrum.co.uk/incident/845380 Mon, 09 Mar 2026 16:08:22 -0000 https://status.wj-fulcrum.co.uk/incident/845380#fcd647f87a6443e0b851ce0a0d8d3cbbfbeeb882f6c02137f484582f84f14b24 Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/845380 Mon, 09 Mar 2026 16:01:00 -0000 https://status.wj-fulcrum.co.uk/incident/845380#946f0a8f43f5356705b7175b9b7b6a7765ffe2d234d064418181b0fb352fad0b Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/833952 Thu, 26 Feb 2026 13:38:12 -0000 https://status.wj-fulcrum.co.uk/incident/833952#59cad73c89edc1dcbe6a2c2ebf969cdaaad98a9d7eaf5d287d0df3ac69c9b545 Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/833952 Thu, 26 Feb 2026 13:31:08 -0000 https://status.wj-fulcrum.co.uk/incident/833952#27fbfaea9857e49d89de90616b4afcd847bd498b7f2bb282897e0f37bf5dc07f Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/833952 Thu, 26 Feb 2026 09:47:42 -0000 https://status.wj-fulcrum.co.uk/incident/833952#247e3894b4d75b9e85d131b9e93fa10b22e9d9a10d024361a2a5892625350f2f Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/833952 Thu, 26 Feb 2026 09:39:40 -0000 https://status.wj-fulcrum.co.uk/incident/833952#9769bea5e16c4028ecc3e26295027fcd5b6e79f4024f70f26aabf83ae9c59c83 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/832729 Wed, 25 Feb 2026 11:56:26 -0000 https://status.wj-fulcrum.co.uk/incident/832729#db1b55fddcc66d108cf2a6958152009cae6532430483cca08a537cc3f218b687 Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/832729 Wed, 25 Feb 2026 11:48:57 -0000 https://status.wj-fulcrum.co.uk/incident/832729#8e35c1d3b653722b325a5ccc16c6dd6131cdf95d5659084984e768745c2b3baf Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/832729 Wed, 25 Feb 2026 11:14:11 -0000 https://status.wj-fulcrum.co.uk/incident/832729#9b1140f673da9aa20fc1bd8780f32cfb1f19163b38e63c59d8e96581b8bea46e Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/832729 Wed, 25 Feb 2026 11:07:05 -0000 https://status.wj-fulcrum.co.uk/incident/832729#9c90db6f79b0274a26b4aae719e4086bdea2e9bf2378942bff285985e8565e1d Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/832729 Wed, 25 Feb 2026 10:53:08 -0000 https://status.wj-fulcrum.co.uk/incident/832729#495bccf3c2d6ba7ae4cebe2b341fbc9532dc1b5b16630a2e5600f3a51bca087f Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/832729 Wed, 25 Feb 2026 10:40:15 -0000 https://status.wj-fulcrum.co.uk/incident/832729#71f65c11e98a1c0f6f633b188832994ac0802b46751a81842446fabbadd68208 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/832729 Wed, 25 Feb 2026 09:53:19 -0000 https://status.wj-fulcrum.co.uk/incident/832729#9a160204e810708d62decf12f15d6e1a93886b2406cc683564fc4112f1911bac Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/832729 Wed, 25 Feb 2026 09:36:56 -0000 https://status.wj-fulcrum.co.uk/incident/832729#50df6f283e535387afcb8ac7af09e49ce4f13445fde1c8ca0bb40d2324ae0bf7 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/832729 Wed, 25 Feb 2026 07:47:12 -0000 https://status.wj-fulcrum.co.uk/incident/832729#a69094c3e84fe117256d85684587120345e863d2e3b4dc428ff7734b4b790ce0 Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/832729 Wed, 25 Feb 2026 07:34:15 -0000 https://status.wj-fulcrum.co.uk/incident/832729#83af24a96528d67e1d5d89a928587deedda94849893cb40641ecb062532bf2da Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/832031 Tue, 24 Feb 2026 11:26:15 -0000 https://status.wj-fulcrum.co.uk/incident/832031#7e3cb83ddad247b32daba5223ba9ea7179f6e6af8bd8568297d23311f0ef033f Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/832031 Tue, 24 Feb 2026 11:19:07 -0000 https://status.wj-fulcrum.co.uk/incident/832031#1014eb73e84ff61f5e1885deaf92e032219e7533af1c5f6ea78c675e1c0669c6 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/831225 Mon, 23 Feb 2026 12:11:21 -0000 https://status.wj-fulcrum.co.uk/incident/831225#087718d3bd4b1e5737587e930883d57c00d888c595941adcb6894cdf1a9f7e76 Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/831225 Mon, 23 Feb 2026 11:55:00 -0000 https://status.wj-fulcrum.co.uk/incident/831225#116d1d2cfb5a8d7f3573e232f615bcfe3dfe6d65db97fc5f3c96f825492be60f Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/826486 Mon, 16 Feb 2026 12:11:10 -0000 https://status.wj-fulcrum.co.uk/incident/826486#d646c1fe2475f118065eec32c1534b6f11272d933d904233d00a79bedda0d524 Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/826486 Mon, 16 Feb 2026 12:04:06 -0000 https://status.wj-fulcrum.co.uk/incident/826486#a7931e7ab99da1d4a819fc65688c8fff38b685eb979de588cff01cd2ac382e6c Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/826486 Mon, 16 Feb 2026 11:59:21 -0000 https://status.wj-fulcrum.co.uk/incident/826486#9d67d8c9cb51bcdc96f85f9037a0389f6f34ebee3504c8cc95e3de0aecfe29c3 Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/826486 Mon, 16 Feb 2026 11:45:59 -0000 https://status.wj-fulcrum.co.uk/incident/826486#4dca6de4e0ca9dab69d5a6a049769261b4e1a3899807f5f0b124ef63c6e59d01 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/824855 Fri, 13 Feb 2026 14:08:07 -0000 https://status.wj-fulcrum.co.uk/incident/824855#ebe7354050af367dc4a2909dde5613c93960b3b82f1c2143f908ac516e60ffe5 Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/824855 Fri, 13 Feb 2026 14:00:55 -0000 https://status.wj-fulcrum.co.uk/incident/824855#e00349c0d82b45c610f09b1b90f21fa1034195a6a69d506e7ea1e31dc371a768 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/819881 Fri, 06 Feb 2026 12:38:15 -0000 https://status.wj-fulcrum.co.uk/incident/819881#ef83debebb25297be6b55b31fa2812e9b36718d838147977c767bfeee060712c Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/819881 Fri, 06 Feb 2026 12:31:02 -0000 https://status.wj-fulcrum.co.uk/incident/819881#c90439d7181fa088ceb4d453eb0c949cdd622f7d87e57c740669d099466dab71 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/803744 Tue, 13 Jan 2026 16:05:28 -0000 https://status.wj-fulcrum.co.uk/incident/803744#c242d2e54cdb7298b537d1bed0c56770349f4872e2d21594bcf16ee6c2c1fe06 Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/803744 Tue, 13 Jan 2026 15:58:24 -0000 https://status.wj-fulcrum.co.uk/incident/803744#41b29e7a4c63204582094cc5e269cbeb3079ccb8f32cc805d91468337cf420e8 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/785407 Fri, 12 Dec 2025 21:35:25 -0000 https://status.wj-fulcrum.co.uk/incident/785407#b52d55ba40e00f60ff459dcb90310f09fe0225417644b8325ac4f2804d568466 Maybourne Production recovered. https://status.wj-fulcrum.co.uk/incident/785407 Fri, 12 Dec 2025 21:34:15 -0000 https://status.wj-fulcrum.co.uk/incident/785407#a9c58e671b1895bb6a8f1912c1d43486dadc17105a25fbc54d3b597009aab4c8 HPC Production recovered. https://status.wj-fulcrum.co.uk/incident/785407 Fri, 12 Dec 2025 21:24:11 -0000 https://status.wj-fulcrum.co.uk/incident/785407#b00bcc2c6b3dac3cddaf3cb4d854766d6276aa8334bbcaeb9f05a017caf5797a HPC Production went down. https://status.wj-fulcrum.co.uk/incident/785407 Fri, 12 Dec 2025 21:23:21 -0000 https://status.wj-fulcrum.co.uk/incident/785407#a8e89d7a2160a5cf6d462addf260b185c7a7faa2825ccf40c88b60cd5578708e Maybourne Production went down. https://status.wj-fulcrum.co.uk/incident/782878 Tue, 09 Dec 2025 10:09:21 -0000 https://status.wj-fulcrum.co.uk/incident/782878#ad2d6765887f886dd3daa1bc3f9d3088f27d8751e29dd68c2185d8f3c6da786b Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/782878 Tue, 09 Dec 2025 09:59:11 -0000 https://status.wj-fulcrum.co.uk/incident/782878#73009567a28e8085b0a222dacbbd295f1de199aab754832d83e5a39099ecb5ed Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/770889 Thu, 20 Nov 2025 11:09:52 -0000 https://status.wj-fulcrum.co.uk/incident/770889#5ffaaffba49764ce7f1124b891dc72cf7801682cb7d0507a917a065347321304 Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/770889 Thu, 20 Nov 2025 10:59:42 -0000 https://status.wj-fulcrum.co.uk/incident/770889#aabbba0cf5ec198d64fad79ed7a98abe2aaee36911ad1e27384d4de47b0fc9f9 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/732818 Fri, 26 Sep 2025 13:53:00 -0000 https://status.wj-fulcrum.co.uk/incident/732818#ab7eb562bf293dcbf28a5579e1ffbaf4048ff511c6f5eb8f6644b335d93c7d10 As part of our remediation efforts, we have re-configured our mail servers to route through an alternative whitelisted provider. This ensures that email notifications, including two-factor authentication (2FA) emails, should now be delivered correctly again. We are still awaiting confirmation from Nemesis and Spamhaus regarding the removal of our domain @wj-fulcrum.co.uk from their blocklists. Once delisted, we will revert back to our primary mail server. In the meantime, you should no longer experience issues with missing 2FA emails. We will continue to monitor the situation closely and provide further updates as necessary. https://status.wj-fulcrum.co.uk/incident/732818 Fri, 26 Sep 2025 13:12:00 -0000 https://status.wj-fulcrum.co.uk/incident/732818#e0516d2f782dec07e3aac10056b92d617cb8b907981f0fb7d1fc7067b61df82f Following our investigation, we have identified that our domain @wj-fulcrum.co.uk has been listed on both Nemesis and Spamhaus. These are global spam filtering and reputation services used by many email providers to block suspected unwanted or malicious mail. As a result, our mail server is currently being blocked by a number of external providers, which is preventing some two-factor authentication (2FA) emails from being delivered. We have formally requested the removal of our domain from these blocklists. However, as this process can take some time and is outside of our direct control, we strongly advise all companies to whitelist emails from @wj-fulcrum.co.uk to ensure successful delivery in the meantime. We will continue to monitor this closely and provide updates as the situation progresses. Thank you for your cooperation and patience. https://status.wj-fulcrum.co.uk/incident/732818 Fri, 26 Sep 2025 12:50:00 -0000 https://status.wj-fulcrum.co.uk/incident/732818#03a104146eee903152fd9e20ee5d2c02f38fe00ac84657e1daf7631c4589961c We are currently investigating an issue where two-factor authentication (2FA) emails are not being received. Our team is reviewing the mail delivery process to identify the cause and implement a resolution as quickly as possible. We will provide an update once further information is available. https://status.wj-fulcrum.co.uk/incident/712360 Tue, 26 Aug 2025 01:27:24 -0000 https://status.wj-fulcrum.co.uk/incident/712360#d498347d23958c7fc9230347ed0461e95d800c762ac91ed856159c9796d3107d CTS Production and HPC Production recovered. https://status.wj-fulcrum.co.uk/incident/712360 Tue, 26 Aug 2025 01:21:56 -0000 https://status.wj-fulcrum.co.uk/incident/712360#b3914eadc3a11a1acd44069c59888fcedb7986aa7b55c5f90aadd3c2d365adc0 HPC Production went down. https://status.wj-fulcrum.co.uk/incident/712360 Tue, 26 Aug 2025 01:21:17 -0000 https://status.wj-fulcrum.co.uk/incident/712360#a4111f528dd0952701976bad6c7c0454aa6b80f827093640d027a53c73ada058 CTS Production went down. https://status.wj-fulcrum.co.uk/incident/709450 Wed, 20 Aug 2025 21:46:05 -0000 https://status.wj-fulcrum.co.uk/incident/709450#39d963221992f080f722fe2b6c0a1ac321a65c5d7d491e87ae3ed21b00d03c2e Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/709450 Wed, 20 Aug 2025 21:38:51 -0000 https://status.wj-fulcrum.co.uk/incident/709450#127e4f2e766f8130e3c87cac5457ed69310275345177b30cf977c8715f8e1d59 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/706282 Thu, 14 Aug 2025 23:07:20 -0000 https://status.wj-fulcrum.co.uk/incident/706282#8b43c1528ea41cd81b2cb991eedf17c5f29cef6c796cf2578e5464c92272a8f4 Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/706282 Thu, 14 Aug 2025 22:05:54 -0000 https://status.wj-fulcrum.co.uk/incident/706282#a4e471a8d481ac36f2c960292af6c1916b0276000b5e2675730d2a1108148936 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/614424 Sat, 05 Jul 2025 12:43:00 -0000 https://status.wj-fulcrum.co.uk/incident/614424#8029b0b22674db77b904a6f95d102705b7a0764451c1dd381ea2f0d35621ba57 Maintenance Complete – Fulcrum Is Now Fully Online We’re pleased to confirm that the scheduled maintenance on Fulcrum has been successfully completed. All systems are now back online and operating normally. Thank you for your patience and understanding during the brief downtime. — The Fulcrum Team https://status.wj-fulcrum.co.uk/incident/614424 Sat, 05 Jul 2025 02:19:54 -0000 https://status.wj-fulcrum.co.uk/incident/614424#ffad3de413cca37e643b270b5bc14a4c9fcac5dba280842b27fd4501f15be416 HPC Production recovered. https://status.wj-fulcrum.co.uk/incident/614424 Sat, 05 Jul 2025 02:11:06 -0000 https://status.wj-fulcrum.co.uk/incident/614424#32e4d501fd297f96798d1d3870a5ccd1facc348c32cece725a8d68e48da04924 HPC Production went down. https://status.wj-fulcrum.co.uk/incident/603227 Sun, 15 Jun 2025 02:31:29 -0000 https://status.wj-fulcrum.co.uk/incident/603227#fa750903db474ac70f09af77edc25cce54f8cd4687318eb32112d5363526bf9c Wj Fulcrum Production recovered. https://status.wj-fulcrum.co.uk/incident/603227 Sun, 15 Jun 2025 02:21:18 -0000 https://status.wj-fulcrum.co.uk/incident/603227#2a9f57d81b6e7a2ee27f2df87bd01eb77995a693d6df15e34fd83b2688634dc0 Wj Fulcrum Production went down. https://status.wj-fulcrum.co.uk/incident/600164 Tue, 10 Jun 2025 11:38:00 -0000 https://status.wj-fulcrum.co.uk/incident/600164#f4b38b2228c6ee17e6d70a30ed909c675189d97cd996a8f6e94a16621bb72cde The following is a test incident and can be ignored, there is no impact to service.